DealNest policies
The rules that keep deals on DealNest honest. Each policy is short, plain-spoken, and versioned — what we expect from vendors and buyers, and what you can expect from us.
Version 1 — June 2026
Vendor policy
What we expect from vendors who run a storefront on DealNest — accuracy, conduct, and fulfillment.
Read policy →Buyer policy
Ground rules for buyers — honest inquiries, payment commitments, and respectful communication.
Read policy →Review policy
Why every review on DealNest traces to a real completed deal, and how moderation works.
Read policy →Refund policy
How refunds work — vendor-first resolution, listing terms for marketplace orders, and where DealNest steps in.
Read policy →Dispute policy
The escalation path when a deal goes wrong: open an issue, vendor response window, then platform mediation.
Read policy →Prohibited items
Goods and services that may not be listed or sold on DealNest under any circumstances.
Read policy →Verification policy
What the Verified badge means (and does not mean), how vendors earn it, and when it is revoked.
Read policy →Content policy
Rules for everything vendors publish on DealNest — accuracy, ownership, images, and no spam.
Read policy →Payments policy
How money moves on DealNest — Stripe processing, 0% platform fee on invoices, subscriptions, and chargebacks.
Read policy →
Questions? Contact us via /contact. These policies are a general statement of platform rules and are not legal advice.