Payments policy
How money moves on DealNest — Stripe processing, 0% platform fee on invoices, subscriptions, and chargebacks.
Version 1 — June 2026
Processing by Stripe
All payments on DealNest are processed by Stripe. DealNest does not store card numbers or bank details; payment credentials are handled by Stripe under their terms and security standards. Stripe's standard processing fees apply to transactions.
0% platform fee on invoice payments
DealNest charges no platform commission on invoice payments between vendors and their clients. When a client pays a vendor invoice through DealNest, the vendor receives the full amount less Stripe's processing fees. Our revenue comes from Workspace subscriptions, not a cut of your invoices.
Subscription billing
Workspace plans bill in advance on a monthly or annual cycle through Stripe. You can change or cancel your plan at any time; cancellation takes effect at the end of the current billing period, and we do not pro-rate partial periods in v1. Downgrading may reduce feature access per your plan's limits.
Failed payments
If a subscription payment fails, Stripe retries automatically. Continued failure can downgrade the workspace to the free tier until billing is fixed. Failed invoice payments are simply unpaid — the invoice remains open.
Chargebacks
Chargebacks are governed by the card networks via Stripe, and we respond with the deal record as evidence. Filing a chargeback instead of using the Dispute policy first may pause platform messaging while the case is open; chargebacks the card network decides against the filer may result in account limits.
Taxes
Vendors are responsible for their own tax obligations on what they sell, including any required collection and remittance.
Questions? Contact us via /contact.
This policy is a general statement of platform rules and is not legal advice.