Hey everyone, Thanks in advance for reading this and providing feedback!
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I sent off my first GW letter to Chase bank last month, and I got my reply today:
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“Dear Avi,
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Thank you for your recent inquiry in which you asked that we research information reported to the credit bureaus for this account.
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We have completed our research for your request. As a result of our investigation, we are unable to remove the late payment information reporting on your credit bureau report for this account. A delinquency id reported when two (2) consecutive payments are missed.
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To preserve the integrity of the credit bureau reporting system, we are unable to alter valid information reporting to the bureaus. We are unable to remove delinquencies as a courtesy, unless Chase Bank reports it in error.
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We are here to serve your credit card needs[...blah blah blah, etc.]
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Sincerely,
(persons name)
Financial Service Advisor
Consumer Dispute Verifications”
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Ok, so my feelings,
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I sent the letter to the address listed on their website, but I didn’t address it to anyone in particular, because I don’t know of anybody there to send it to. It’s apparent that it was sent to the dispute department, but my letter wasn’t about a dispute. I feel as though I got the standard dispute response, where a lower level representative tells you that it is impossible, and there is no way to have anything removed. We all know that to be false. I’m guessing that I have to move up in the chain, but to whom do I send my next letter (suggestions, please!).
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While I am definitely going to try again, I’m a little less optimistic because of my delinquency record. I was good for two years, then my business went under, and I went 30, 30, 60, 90, 120, 120. That was in the spring/summer of 08. I have a perfect record since then, paying well over the minimum balance. Has anyone ever had 120′s removed? I’ve seen tons of 30′s removed, but a 120 is pretty far out there.
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This month will be my last payment (YAY!), which will be a $500 lump. I have been paying $500-$700 lumps the past five month to bring it waaaay down, waaay fast. Will I lose any leverage if I pay it off? You know what I mean? Will they just figure, ‘oh, well he’s paid us our money, why should we pay him any mind now?’ .
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Lastly, for anyone who is interested, here is a copy of my letter: (It was from a template provided here on the forums, I changed the beginning and middle to fit me, with a lot of bits peppered in from the example, with the end is almost exactly like the template – I forget who provided it, but I’m sure you will recognize parts, so thank you!! – )
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Dear Madam or Sir:
            First I would like to thank you for taking a moment to read this letter; it is about my experience with First USA Bank. This is both a thank you letter, as well as a request concerning my credit card account history, which I would like to have reviewed and updated.
I received my First USA Bank credit card in August 2006, a few months after I started my own welding and fabrication company. Business was great, but like many home improvement companies towards the end of 2007, it began to slow down. I worked hard to stay ahead, but by the middle of 2008, my work had slowed to a crawl, and I began to fall behind on my bills. In respect to your company, I was unable to pay my debts, and ultimately fell behind by more than 120 days. I reluctantly made the decision that it wasn’t realistic to bring my business back, so I began searching for a full time job with a steady paycheck. Thankfully, I have been able to secure such a job with a local county government, and have been enjoying it since the winter of 2008.
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 I am fully aware of my responsibility to your company and the debt owed, and from the moment I began receiving steady pay, I have been working diligently to rehabilitate my relationship with First USA Bank. Once I decided to reach out for help, First USA Bank was more than willing to work with me to come up with a repayment plan. For that, I am extremely grateful.
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 I have been close to the bottom, and I did not like what I saw. I never want to be there again, and have since worked incredibly hard to become a fiscally responsible person. I believe I have acquired the essential organizational and financial management skills I need to continue to stay on top. Thankfully, my improved money management is having a positive effect on my credit records, and aside from my late entries with First USA Bank, it is looking quite good. It has not been easy, and I would like to thank you again, for working with me through my tough times. That being said, I certainly hope we are able to renew our relationship in the near future.
 I have begun to take steps to prepare myself to become a homeowner, so I will be shopping for mortgages in the near future. It has come to my attention that the late notations on my credit report from First USA Bank may hinder me from taking full advantage of the lowest interest rates available. Since those notations do not reflect my current status with First USA Bank, I am requesting that you give me a second chance at a positive credit rating by revising those entries. Your customer service representative suggested that I write you for a “goodwill adjustment.” I sincerely hope that there is chance at redemption with First USA Bank, and I beg you for such consideration. Please let me know if any additional documentation would assist in reaching a positive outcome, and I thank you again for the time you have spent reading this letter.
Very hopefully yours,
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 [me]
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Anybody see room for improvement? I had like 10 people proof read it, and I went through maybe 15 revisions of it. I’m pretty happy with how it came out, I just wish it would work, lol.
Main thing, can anybody provide me with the name of a person at Chase with whom they’ve had success?
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Thanks for taking the time to read, I look forward to your replies!
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-Avi
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