Mortgage and Insurance

Before I get too far in to this I want to let you guys know I’ve already contacted Chases executive offices and they’re already looking in to this. I’m not really looking for a solution here, I just want to share the story and see if anyone else has ever experienced this.

 

I had a Chase account that I let lapse in to chargeback status for an amount over $1600. They ended up having a lawyer (Goldman & Warshaw) file litigation with my county courthouse. These guys only represented Chase, they didn’t purchase the debit, Chase still owned it. I’ve since paid off the full balance about a month ago. 2 weeks ago my balance was finally updated to $0 and it was marked as Paid, was a charge-off. Well this morning I log in to my USAA credit monitoring and on 2 of the bureaus it showed my full balance was owed again and it was in charge-off status again, as if it was never paid. I ordered one of my fico scores through myfico and there it was, reflecting exactly what USAA was showing. I contacted Chase this morning and the woman I spoke with let me know that they do show a $0 balance in their system and they’re going to have this resolved by next Monday. 

 

Has anyone else ever had a similar experience with Chase or perhaps another creditor? I don’t want to get too far in to a speculation but would this possibly be grounds for me to ask Chase to just delete the account from my credit files?