Thanks to a fellow MyFICO’er, I shot an email to a Verizon exec on Friday afternoon, pleading for help on resolving a charge-off that I was wholly unaware of. I offered a PFD via email. This morning, I received a note from an assistant to the exec team thanking me for my email, and asking that I let them know the mobile number and account number so a member of their team could assist me.
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Could this be the light at the end of the tunnel? I’m afraid to get my hopes up. Fingers crossed!
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