Last week, I wrote a GW letter to Sanjiv Das, CEO of CitiMortgage, asking him to remove the excessive deliquencies due to the long process it took to get approved for the modification program. It took over 16 months and our credit took a major hit. I just received this letter in the mail today; here’s a portion of the good news:
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“We have informed the agencies to correct any derogatory information associated with the April 2009 through June 2010 payments and have elected to report no history for these months. Please retain this letter and allow 30 to 45 days before requesting a copy of your credit report so the agencies may update their records accordingly.”
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My DH and I couldn’t be more pleased! I wouldn’t have known to write a goodwill letter if it weren’t for the advice I received on these forums. I can’t thank you all enough!! And I’m so thankful that someone like Mr. Das actually listened to a customer and helped us out. Now, I can’t wait to see how it effects our credit.
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