i received a letter dated 9/20/2010 from arrow stating that they were no longer collecting for my account so they would delete the tradeline from all 3 cb. but as of today it is still there. should i send them a letter or something reminding them to do it? if i should is there a sample letter to use? they were supposed to have taken it off by now but i guess they’re just somewhat slow.
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what can i do to speed things up? Â
Qwest confirmed with me today that they have corrected a billing error on our account that was sent to collections (they continued to bill on an account we had canceled).Â
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They also confirmed that they reported this change to the CA, Allied, and that they instructed them to remove all negative comments from our credit report and to stop calling us.
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Qwest said that Allied may take a “bit of time” to fix our records. My husband and I were on the verge of refinancing when this came about, and we don’t want to lose the opportunity to lock in at such low rates, especially when this was all the result of a customer service error.
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Does anyone know how to speed things up with Allied so the delete happens in a timely manner?Â