Long story short…given the number to a collection agency by my bank when trying to figure out some charges on an account that had been closed for months. I think it’s about $80. Mind you, I have received NO communication from this bank at all. I noticed the fees when I was looking for a copy of a check online. The bank would not discuss it with me. They couldn’t even access my account records! WHAT?
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So I called the agency, they took my address and said they’d send me a letter telling me about how I could dispute it. I have yet to received anything. What do I do? It’s been 3 weeks since I spoke to them. Do I just write them a letter saying to send me the letter or should I just go ahead and tell them I dispute the charges?
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I would pay the stupid $80 just to be done with it if they would take this OUT of collections, but I’m not going to tell them that yet for fear that they would take that as admission that I owe the debt. They never gave us the opportunity to address this before they sent it to collections. So silly and we’re in the midst of purchasing a home…I’m afraid it’s going to pop up on my credit reports.Â
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Do I have any recourse since the collection agency failed to provide the information to me within 5 days as required by the Fair Debt Collection Practices Act?  How could we prevent this from showing on the credit report?Â