Before starting the HIPAA process (google it, I can’t link here), I made the “mistake” of sending PFDs to the CAs involved.
Â
I sent the pre-HIPAA letter. TU deleted everything medical regardless of payment status, and also one item not covered in that letter. Equifax and Experian kept them on the reports, but EQ took off the name of the CA.
Â
I paid the OC for the items with one CA (apparently, they assign newer collections and sell older ones) and did not pay for the older ones either at the same time as or just before sending out the pre-HIPAA letters. I had been informed by the newer CA over the phone (GASP, I know) that they had neglected to Dunning me for one collection and would be sending that out.
Â
I sent the HIPAA letter to the OC, with the Cashier’s check as instructed. I also sent out a pre-HIPAA letter for the other (unrelated) medical collection on my reports (TU and EX). I mentioned each account number and CA in my OC letter.
Â
I received no reply from the OC. However, on CCT, I noticed that the older CA was gone but the newer one was still there (name missing on EQ, as said before) and TU went from not having any medical to having a listing as “paid” for the more-recent CA.
Â
I sent out the follow-up to the CRAs and the OC the other week. Today I get this letter:
Â
Dear Ms. Slacker,
Â
We are in receipt of your letter regardint the accounts reported to United Collections Bureau, Inc.
Â
Your request has been sent to our patient accounts department for processing. If you have any questions, you can contact them at (Number redacted)
Â
Sincerely,
OC rep’s name
Compliance Office
Â
Â
Here’s hoping this is the end of these items.Â
Â
I figured I’d share my experience with the HIPAA process that we don’t link to – it’s lengthy, it’s kind of a pain, but it seems to work, at least so far!
 Â