Just a quick note to share the positive experience I had today.
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I had a small University loan ($1,000) that was showing up on my credit report as a collection. I knew that it had been consolidated with my other student loans (federal student loans) two years PRIOR to the date they were showing it was sent to collections. I have tried repeatedly to get this taken care of, to no avail.
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I recently stumbled across the National Student Loan Data System online (http://www.nslds.ed.gov/nslds_SA/) and my report page on this University loan showed clearly when it had been consolidated, etc. It showed every tiny little thing about that loan.
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So I sent that report to the University collections office and let them know it was showing up as a collection on two of my credit reports, even though it was rolled into my other loans two years prior to their claim that they had to send it to collections.
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I was very happy to get a FAST response back from them, saying: “What I will do is delete this loan (PER24A) from your credit report. The first delinquency was more than 7 years ago therefore should not be on your credit report anyway. All credit reporting agencies will be notified via Automated Universal Data form. I will send you a verification form stating that the deletion has been requested. Would you like this verification by email or snail mail?”
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This really made my day. She was efficient, respectful and knowlegeable. I wish every lender/CA was this good to deal with.
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[Edited to add: The form says that all FOUR CRAs will be notified, including Innovis. I've never even heard of them.]