Here’s the long and short of it, I cancelled my service with Windstream in December 09 and went to Comcast, paid my final bill to Windstream, in August I recieved a letter from a collection agency on behaf of Windstream saying I still needed to pay my final bill, Windstream never mailed out anything to me or called to tell me I owed them anything, so I called them and they said to mail them a copy of the cancelled check which I did and thought that’s that. A month ago I got an email alert from My Fico saying a collection had been added to my report resulting in a 65 point drop in my credit score. I called Windstream and once again I had to mail them a copy of the cancelled check, It took 3 weeks for them to call me back and say it was their error and that they have contacted all credit reporting agencies. I checked my score yesterday and still no change. Will my score go back to where it was before they did this and if doesn’t is there any action I can take against Windstream? I was just about to go and buy a car when this happened. I have worked so hard to get my score where it was 748 the highest it’s ever been. I am so angry right now. What can I do? Thanks…
Jul 032010
 

A few weeks ago I sent a PFD letter to ER solutions for an old Sprint bill.  Because I didn’t hear back from them, I decided to call.  The lady I spoke to said that they

would agree to the PFD and would send it to me in writing.  A few days went by and I recieved nothing.  This week I received a letter from them that said ” Here is the

info you requested”, which was an actual copy of my sprint bill from Feb. 2008.  In the meantime I checked my credit report and the collection had come off my report. 

Yesterday I finally recieved the letter stating they agree to the PFD and it was dated 7/28/10.  ?????? What do I do now?