NAYABUSA asked:
I had an account with sprint. I opened the account in 2001 I maintained my account for several years. in early 2004 the was a problem with my bill which sprint removed and credited me for. They were supposed to remove the ability for my phone to make this mistake again. 1 year later it happened again. I contacted them about it and at the time they said that I had to pay it. I told them I can’t afford it. they called me back a month later and offered to clear the bill it I paid 50%. I told them I still couldn’t afford to pay that because I had lost my job, so the account was closed. I went there alot and was unable to deal with it till now, but sprint is not able to provide any information about the account plus they have given it to a collection agency they harasses all the time.
Do they have the right to give out my personal information? And do these people have the right harass me in the middle of the day during work? What can I do about all of this since none of them can provide me with information about the accounts? Also the collection agency has added interest to the account, since I never signed any type of agreement with them do they really have the ability to say I owe them money?
Basically I missed a call and when I returned the call it was an overseas call, a friend from elementary school had called me and we ended up talking for hours. My phone was not supposed to be able to make overseas calls after this, it was part of my agreement to keep the account after they removed the charges. I tried to call my dad in south America and it didn’t work. The next summer I was visiting family and my younger sister asked to use my phone, she didn’t know where she was calling it was just a 10 digit number, it ended up being overseas and they charged me.
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