I’m working on settling with a particularly difficult CA (Zenith), and I’m not sure what I should do. This was a CapOne CO (limit $500; CO amount $976), and the CA is reporting an outstanding balance of $1,511. We recently offered a settlement of $500 (same amount we settled another CapOne w/ an $800 limit for), and they countered with nearly $1,000 and an absolute refusal to delete ever for any reason.
Because the balance on this account more than tripled what we originally owed, I’m wondering if the interest/fees are even legal, but I don’t have my original cardholder agreement.
Should I dispute a portion of the debt and ask for documentation to support the $1,511 balance? Should I make a more aggressive settlement offer?
Any information would be appreciated. Thanks.Â