Sent an email and this is what I got back.
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Your email has been received and noted. We strive to accurately and
fairly report credit information and, if you pay your account in full,
Portfolio will furnish that information to the credit reporting
agencies. We cannot, however, accept your payment and then request the
credit reporting agencies delete your account information; to do so
would be inaccurate, unfair and contradictory to our policies.
What do I do now?
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Any help :smileysad:
Well I sent an email to portfolio recovery this morning to PFD an account with a small balance and theire response was uh, no. Their detailed response was:
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Your email has been received and noted. The current outstanding balance on the subject account is $XXX which will pay the account in full. However, it is not the business practice of Portfolio Recovery Associates to remove or delete credit information in exchange for payment. If the amount of $XXXis paid we will notify the 3 major credit agencies that this account has been PAID and has a zero balance.
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Did any of you who had succes with PFDing Portfolio receive this response initially? Not sure what my next step should be. Any help is greatly appreciated, thanks.
Does anyone have a different email address for them. I emailed this and got this for a response
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Your email has been received and noted. It is not our business practice to remove or delete credit information in exchange for payment. If an account is settled for less than the balance owed, we will report the account as settled with a zero balance due. If the account balance is paid, we will report the account as paid with a zero balance due.
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Assistant Vice President
Portfolio Recovery Associates
This communication is from a debt collector
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Or any other idea’s will help THANKSÂ
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