hi,
Â
I’ve been lurking for a long time, but now I need help that I can’t seem to find my lurking only.
Â
My 2 student loans went into default on 5/13/2007. Yesterday I sent an e-mail to the company I believe is the guarantor, American Student Assistance, (ASA) asking about their rehab program. This morning I received a response from the Borrower Advocate, stating I should call the main number and use option 1.
Â
After an hour or so of debating my next stepsI called and spoke to a gentleman. He was not very helpful, but not horrible eitherthank goodnes. I asked to get into the rehab program and he told me I cannot be accepted into rehab until I make 9 payments on time, and asked when can I make the first payment. He asked for $100 per month, but since I have not worked since Oct 2008 I told him I could not pay that much monthly right now. He agreed to $75 per month, I told him I would send a money order when I receive something from ASA. He told me he would send me a statement today, but I would not get anything about rehad until after the 9th payment is received.
Â
This just seems a little odd. Shouldn’t I receive some paperwork stating the terms of rehab first?Â
Â
Without this forum I would never have known about rehab, and I would still be afraid everytime the phone rings. Thanks so much for helping me get this far.
Â
Â