Frequently Asked Questions
Do I have to contact my current long distance provider in order to change to your service ?
How much does it cost to sign up ?
Do I have to sign a contract ? What if I don't like it ?
When can I start saving money with your long distance plan ?
How do I place a call using your service ?
Is this just an introductory rate ?
What if I don't use much long distance ?
How will I be billed ?
What is a PIC freeze ?
What is slamming and how do I prevent it ?
What is a PIC freeze ?
A PIC freeze prevents anyone from changing your long distance carrier without your approval. In order to place or remove a PIC freeze on your phone line you must call your local telephone service provider and request it. This is generally a free service. Usually they will ask you for a password so only you will be able to change the PIC freeze status in the future. Once you change to our service, it is a good idea to place a PIC freeze on your line to prevent being slammed to a higher rate carrier without your knowledge.
